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Online Giving FAQ

Frequently Asked Questions

 
Q: Is online giving secure?

A: Yes!  We’ve taken steps to ensure that online giving is safe and secure. All of your giving data is secured by SSL encryption. SSL is an acronym for “Secure Socket Layer”, a security protocol that provides communications privacy over the Internet. It is the same technology used by banks and e-commerce companies such as Amazon.com to keep your information safe and secure during transactions.
 
Q: Once I set up a scheduled contribution, can I change it or delete it?

A: Yes. You can delete, pause or edit your scheduled contribution.
 
Q: Can I set up my giving to automatically come out of my account on a recurring basis?

A: Yes. You can specify whether you want your contribution made one time, weekly, every two weeks, twice per month (1st and the 15th), monthly.
 
Q: Why should I give online?

A: It’s a personal preference, but here are a few of the benefits we hear frequently:
 
         *It’s a step of faith… deciding in advance to give faithfully
         *It helps simplify life… no more trying to remember whether or not you’ve given this month
         *It allows you to give consistently…even when you’re not at church
         *It allows you to focus on the service when you’re at church… no more digging for a pen
         *It saves the church time and money
 
Q: What happens to the money we give?

A: God provides for the ministry of Highlands Fellowship through your tithes and offerings. We honor your gifts with faithful stewardship, ethical business practices, and full accountability so that the financial integrity of Highlands Fellowship remains beyond reproach. For general questions about our financial practices, contact us at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it    
 
Q: Can I view how much I have contributed?

A: At any time you can view your record in the Giving History section. You can also download your Contribution Statements. We also send quarterly statements directly to your home address.
 
Q: Who do I contact if I have more questions?

A: Contact our Finance Department at the church office at 276.628.3297 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it  
and we’ll be glad to answer any questions you may have.
 

 
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